Introduction
These Terms & Conditions (“Terms”) apply to your access and use of Zuptrino’s casino hotel resorts, websites, mobile apps, and services (“Services”). Your use constitutes agreement to these Terms, including our Privacy Policy.
Eligibility
Must be at least the legal gambling age.
Must provide accurate and current personal information for booking and casino play.
Must not be self-excluded or barred.
Booking & Hotel Stay
Rates displayed include applicable taxes unless noted.
Reservations require valid payment; cancellations follow the policy at booking.
Early check-in/late check-out may incur fees.
Casino Play Terms
Casino hours, games, promotions subject to change.
Zuptrino reserves the right to refuse play or service to anyone for misconduct, suspicion of fraudulent activity, or legal reasons.
All bets are final once placed.
Disputes are resolved under casino rules, which align with local gaming regulations.
Loyalty Programs & Promotions
Tier status, points, and rewards subject to program terms.
Points cannot be redeemed for cash.
Promotions have eligibility criteria; restrictions apply (e.g., only in participating casino hotels).
Offers are non-transferable.
Payments & Billing
Acceptable forms: credit/debit cards, cash, casino chips.
Payment disputes require notification within 30 days.
Unauthorized charges should be reported immediately.
Use of Services
For lawful purposes only.
Respect other guests—disruptive, abusive, or illegal behavior may result in eviction/banning.
Zuptrino is not liable for loss or injury on premises, except where law prohibits.
Intellectual Property
All trademarks, content, logos are Zuptrino’s property.
Users may not reproduce or distribute any content without prior permission.
Privacy
Use of personal data is governed by our Privacy Policy.
Limitation of Liability
Zuptrino is not liable for incidental or indirect damages unless required by law.
Liability for direct damages is capped at the amount you paid for Services.
Indemnification
You agree to indemnify Zuptrino from all claims and losses arising from your breach of these Terms or misuse of Services.
Modifications
We may amend these Terms; updates posted online with effective date.
Continued use after changes indicates acceptance.
Dispute Resolution
We attempt friendly resolution.
Subject to binding arbitration/venue specified in your jurisdiction.
Severability
If any provision is invalid, the rest remain enforceable.
Entire Agreement
These Terms and Privacy Policy are the complete agreement.
Contact
Customer Support: [email protected]
Legal: [email protected]
Address: Zuptrino HQ
